Frequently Asked Questions

Do only specific vehicles qualify for the Southern United Auto Group Certified Lifetime Warranty?
The great thing about this new warranty is that it applies to all new vehicles sold through Southern United Auto Group! So you can walk through any of our dealerships and access vehicles that have passed our Lifetime Warranty certification program! Pre-owned vehicles with our Certified Lifetime Warranty are required to be within five calendar years since new. Our vehicles also have 80,000 miles or less and have passed a vigorous inspection process. As long as a vehicle meets that criteria and is on one of our dealership lots, you'll be able to access the Certified Lifetime Warranty!

How long is this warranty good for?
Unlike other warranties, the Southern United Auto Group Lifetime Warranty lasts as long as you own your vehicle! So you can enjoy added benefits for an unlimited amount of time with unlimited miles!

How much does the warranty cost?
This warranty is absolutely free. Our goal is to create a lasting partnership with our clients. We want you to be a customer for life, so we include the Southern United Auto Group Warranty with every qualifying vehicle purchase.

Is there extra maintenance required to maintain this warranty?
No extra maintenance is required to keep the Southern United Auto Group Warranty. Just follow the manufacturer's Recommended Maintenance that's listed in the owner's manual, and you'll be good to go!

Where am I covered?
The Southern United Auto Group Warranty is honored at all ASE service facilities in the USA and Canada.

Do I have to complete all of my vehicle maintenance and repairs with you?
We would love to be your go-to for all thing automotive. However, you are not required to service your vehicle here as part of your warranty. The process is simple. You can take your car wherever you would like just keep records indicating that all maintenance done was the Manufacturer's recommended maintenance and you'll be fine.

Is the Southern United Auto Group Certified Lifetime Warranty transferable if I sell my vehicle?
The warranty only lasts as long as you own the vehicle.

Are there any hidden fees?
There are no hidden fees. This is just an add-on value for our amazing customers like you!

What does the warranty cover?
The following components are covered:
Engine: Oil pump, engine mounts, flywheel, turbocharger/ supercharger housing and all internal parts, cylinder block, head and all internal parts, timing gears and gaskets, timing chain/belt and cover, intake manifold, valve covers, oil pan, water pump, fuel pump, seals and gaskets, and engine control computer.
Transmission & Transaxle: Case and all internal parts, clutch cover, transmission mounts, transfer case and all internal parts, torque converter, engine control computer, seals, and gaskets.
Front Wheel Drive System: Final drive housing and all internal parts, constant velocity (CV) joints, drive shaft, axle shafts, front hub and bearings, seals and gaskets.
Rear Wheel Drive System: Axle housing & all internal parts, bearings, supports, u-joints, axle shaft, drive shaft, propeller shaft, seals, and gaskets.

*Please refer to your warranty for terms, conditions, limits of liability and exclusions. Or contact our team today! One of our reps will be happy to discuss the conditions of your warranty in-depth!

Dealer Information
Southern United Auto Group New Orleans, and Slidell, LA Get Directions